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On-Time Pool Service - Reviews

The Number #1 Pool Service in Sarasota

Your Feedback Is Important to Us!

At On-Time Pool Service, we’re committed to excellence in every splash and sweep. We understand that the true measure of our service’s success is the satisfaction of our valued customers like you. That’s why we actively use feedback platforms like Google, Facebook, and Yelp to gauge our performance. These platforms offer us a transparent and direct way to assess how well we’re meeting your needs and expectations. By listening to your experiences and reviews, we can continuously improve and tailor our services to better serve our community. We invite you to explore the thoughts and feedback of our customers on these platforms. Your input not only helps us grow but also helps others feel confident in choosing On-Time Pool Service for their pool care needs. Visit our reviews page to see how we’re making waves in the pool service industry, one satisfied customer at a time.

Reviews

From 423 reviews
Andrew Trapani
Andrew Trapani

On-Time Pool Service has done a phenomenal job of getting our pool up and running after the hurricanes. Their response time and expertise is fantastic. They have our gratitude and 100% endorsement. They are truly a company that provides …

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Response from business owner

Hi Andrew,

Thank you so much for your kind words and the great review! We appreciate the opportunity and look forward to a continuing relationship. Client feedback such as this fuels our team to do the work we do; our team will appreciate your comments. Please don't hesitate to reach out when we can be of service.

Thank you kindly,

Adam

via Google
Marty Faust
Marty Faust

Super company, I actually Look forward to the Friday visit from their technician who is friendly, courteous, and extremely professional. they sure do set the standard for everybody else in the business.

Response from business owner

Thank you so much Marty for your wonderful feedback. Julio speaks very highly of you as well. We appreciate your support and business! – Adam

via Google
Valorie Hayes
Valorie Hayes

Our pool has never been this clean. Just as their name suggests they are on time every time. I would highly recommend this pool service.

Response from business owner

Hi Valorie, thank you for the great review and for being a pleasure to work with! I am passing along your comments to your technician, Eli; I'm sure he will appreciate them. Kind thanks – Adam

via Google
Mike Searcy
Mike Searcy

On time cleared water, very pleased with them vs past service

Response from business owner

Thank you, Mike, for your business and review. We are glad you are very pleased with us compared to the previous provider. If there is something we can do to make your experience five stars, please let us know. Kind thanks – Adam

via Google
Gregory Love
Gregory Love

On Time Pool service has taken care of my pool for years. Continue to do an outstanding job. Thanks again to my Pool tech. Chance.

Response from business owner

Hi Gregory, thanks for the great review and acknowledgement of Chanse's work. I've passed your comments along to him and we will recognize him at our next all-team meeting. We appreciate you and your business! – Adam

via Google
ML ST
ML ST

This is the best pool company that we’ve ever had. Very happy with them. Staff is always nice and they do a thorough job.

Response from business owner

Hello, thank you very much for your great review and trust. We appreciate your business and look forward to continuing to work with you! – Adam

via Google
Wayne Shelton
Wayne Shelton

Excellent company with great service and expertise- no hidden fees. Charge was exactly as quoted

Response from business owner

Hi Wayne, thank you for taking the time to leave your feedback and for allowing us to get your pool back up and running. It was great working with you. Just let us know when we may be of service in the future. Kind thanks – Adam

via Google
Eli Deandrade
Eli Deandrade

Chanse is the man! Best pool guy ever. 10/10 recommend!

Response from business owner

Thank you, Eli! We will be sure to recognize Chanse at our next team meeting. We appreciate your business. – Adam

via Google
Kelly Fox
Kelly Fox

Great service & communication! Highly recommend!

Response from business owner

Thanks so much, Kelly, for the great review! We appreciate you and your business. – Adam

via Google
sally nunemaker
sally nunemaker

Always happy to have the guys working on this pool. They do a great job and are trustworthy.

Response from business owner

Thank you, Sally, we appreciate your rating and business! – Adam

via Google
David Richbart
David Richbart

Best customer service and pool maintenance service around.

Response from business owner

Hi David, thank you very much for your business and review. Both are much appreciated. – Adam

via Google
Profira Wolf
Profira Wolf

Very satisfied with service and timing.

Thank you.

Response from business owner

Hello, thank you for your review and business! – Adam

via Google
Natacha
Natacha

This is definitely the best company for pool service! So professional and on top of everything! Thank you!

Response from business owner

Hi Natacha, thank you very much for your business and review. It is our pleasure to work with you! – Adam

via Google
David Vozzolo
David Vozzolo

We’ve had weekly cleaning from On-Time Pool Service for a few years now, and I can’t say enough good things about the quality of service. Courteous and thorough care give to our pool, and always helpful communication as well!

Response from business owner

Thank you so much, David, for the great review. You are a pleasure to work with, and we are happy to be your partner in pool care. Kind thanks – Adam

via Google
John Weller
John Weller

Great job after tropical storm Debby 👏

Response from business owner

Thank you, John. That was quite the tropical storm. Appreciative of our team and how we came together during a challenging time and got everything done quickly. Kind thanks – Adam

via Google
Doak Campbell
Doak Campbell

I just had the best experience with On-Time Pool Service! I found them through their amazing reviews, and they truly lived up to the hype. James was super friendly and helpful when I reached out to them online, and he even called me to make…

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Response from business owner

Thank you, Doak, for the great review and your business! We will recognize Ken and James at our all-team meeting tomorrow. We look forward to continuing to work with you! – Adam

via Google
Diane Adams
Diane Adams

We absolutely love On-Time Pool!! Our technician is amazing!!! He makes sure our pool looks beautiful before he leaves. And the office staff is always there to answer any questions or concerns I have. They're great at communicating if …

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Response from business owner

Thank you so much, Diane. We will share your comments and recognize Cam for his work; he appreciates the acknowledgment. We appreciate your support! – Adam

via Google
Steven Delano
Steven Delano

Technician solved the problem right off. Fixed it in no time and had good advice on how to keep the problem from recurring. Would use them again.

Response from business owner

Hi Steven, I am glad we could get your problem situated and provide advice to keep it from recurring. We appreciate your business and look forward to working with you again! – Adam

via Google
Mike Johns
Mike Johns

Prompt. “On Time” job complete. Thank you

Response from business owner

Thank you, Mike, for your recent business and review! – Adam

via Google
Brandy Austin
Brandy Austin

Greg comes each Wednesday and he radiates sunshine. He is so friendly and warm in addition to taking very good care of our pool. He is an asset to your team!

Response from business owner

Hi Brandy, we agree that Greg is a great asset to the team! We will pass your kind words and recognize him at our weekly team meeting. Thank you for your business! – Adam

via Google
Andrew Rauch
Andrew Rauch

I’ve been really impressed with on time pool service. They had already been taking care of our pool when we bought our new house so we decided to continue with their services and see how they did and I’m so glad we did. Elliot is a real …

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Response from business owner

Eliot does great work; we will read this aloud and recognize him at our next all team meeting. We appreciate your business and the great review! Kind thanks – Adam

via Google
Denise Sutherland
Denise Sutherland

On-Time Pool Service is absolutely the BEST pool service in town! Before using On-Time, our pool service was inconsistent and our pool suffered the effects. Now, with the exceptional pool service that we get each week from Jon the …

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Response from business owner

Hi Denise,

Thank you so much for the great review and recognition of our team! We will read this aloud and recognize the team at our all staff meeting for their customer service. Our team thrives on feedback and recognition like you've provided here.

Kind thanks – Adam

via Google
John Jones
John Jones

Dustin is fantastic! He always makes sure that the pool is crystal clear and will inform me if any issues. Our dog Bentley waits for him each Friday, it is so great to see them greet each other. Again always a perfect pool and genuine …

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Response from business owner

Hi John,

Thank you for the great review. I shared this with Dustin; he appreciates the acknowledgment and recognition. Have a great week! – Adam

via Google
Donna Wilsen
Donna Wilsen

Very impressed with the service! I would highly recommend them!

Response from business owner

Hi Donna,

Thank you so much for the five-star review and your business. We are happy to have you as a new client and look forward to working with you! – Adam

via Google
Robyn Sklar
Robyn Sklar

Julio is a great pool technician. Our pool always looks nice and very clean. Thanks for taking care of us and having great pride in your work!

Response from business owner

Hi Robyn,

That's great! I passed your review on to Julio, and he appreciates it. Hearing feedback like this and knowing his efforts are noticed and appreciated makes these summer days a little easier.

Kind thanks – Adam

via Google
Bobbie Modi
Bobbie Modi

Had to have our pool pump replaced and they did an outstanding job and the guys that did it was super nice and friendly. Couldn’t have a better experience!!! Thank you all for doing a wonderful job. Everyone is friendly and kind….

Response from business owner

Thank you, Bobbie, for the great review and the opportunity to help you with your pool. Justin and Ken are good people and do great work. We hope to hear from you again when there is something else we can help with. Kind thanks – Adam

via Google
Charles White
Charles White

My home, which I purchased in 2019, had a pool built in 2002 with a pool heater. I never used it as I thought the sun was doing a good-enough job and the heater, being so old, was probably very expensive to run.

But recently the the …

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Response from business owner

Hi Charles,

Thank you so much for the great review. Justin does excellent work. I'm glad you were impressed and that we got things done quickly. Please feel free to contact us for anything we can help with outside of the scope of your regular pool technician; we are glad to help.

Have a great week!

Adam

via Google
John Hodges
John Hodges

Dana came over and gave BB a great lesson on how to drain excess water from the pool. She was concise and professional. We very much appreciate all the folks at On Time

jmh

Response from business owner

All of us at On-Time appreciate Dana. She is a great asset to the team. We also greatly appreciate your acknowledgment of her efforts. Thank you very much.

via Google
Deanna Brenner
Deanna Brenner

They have always done a great job taking care of our pool!

Response from business owner

Thank you, Deanna, for sharing your experience and, as always, for your business! – Adam

via Google
Chris Gillis
Chris Gillis

Very knowledgeable and professional. Spent significant time caring for our pool. The best experience we have had to date with multiple vendors.

Response from business owner

Thank you so much, Chris, for the vote of confidence and for your business! We look forward to working with you and helping more people in Skye Ranch. – Adam

via Google
Anne Governile
Anne Governile

Everything a pool service should be. Show up, do a good job for a reasonable price.

Response from business owner

Hi Anne, thank you for the great review and for your business! We appreciate you and enjoy working with you. Kind thanks – Adam

via Google
John Montoya
John Montoya

Wonderful dependable service. Always on time at an excellent price. Recmonned to all that need an excellent pool service.

Response from business owner

Hi John, thank you very much for your kind words and review. We appreciate your business and look forward to continuing to serve you! – Adam

via Google
Barbara Stafford
Barbara Stafford

Justin was just at our home to find out why our pool wasn’t working. He was quick to diagnose the problem with the pool breaker and immediate fixed it.

When I asked him to explain it to me so I would know what to do in the future, he spent…

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Response from business owner

Hi Barbara,

Thank you so much for the review and acknowledgement of Justin's work, he is a great asset to the company.

We appreciate your business and enjoy working with you!

Adam

via Google
Anonymous2
Anonymous2

Adam, the Alexanders think Walt is a great representative of On Time Pool Service. He is good at his job and great communication skills.

Leo Pavlow
Leo Pavlow

Great service, keep it up

Response from business owner

Thank you, Leo, for the 5-star review and, as always, for your business! – Adam

via Google
Maryellen Roche
Maryellen Roche

Great people, shows up each week and leaves the pool in great condition!

Response from business owner

Hi Maryellen, thank you so much for the kind words and recognition of the hard work of our team! – Adam

via Google
Ryan Larrañaga (Ryanito)
Ryan Larrañaga (Ryanito)

I have used this company for 4 years or so, consistent, they take pride in their work. They are very good at communication, the owner is hands on, and they keep my pool pristine. Great company!

Response from business owner

Thank you, Ryan, for the great review. We appreciate your business and are happy to be of service. Hope all is well for you! – Adam

via Google
robert starr
robert starr

On time! Fixed the problem!

Response from business owner

Thank you, Robert. Glad we could assist with your pool automation issue. We look forward to working with you again! – Adam

via Google
Betty Dray
Betty Dray

Friendly and efficient staff. Dustin was here answering questions and cleaning the pool. Excellent!

Response from business owner

Thank you, Betty, for your kind words and review. Dustin is a good tech and a great person. He will appreciate your kind words which we will share in our all-team meeting tomorrow. Kind thanks – Adam

via Google
Charlie Wall
Charlie Wall

Showed up on time and were very professional.

Response from business owner

Thank you, Charlie. We appreciate the kind words and your business. – Adam

via Google
Joshua Gordon
Joshua Gordon

So Walter ended up going out of his way to help me. He and his partner pulled up across the street. I had just called multiple pool companies, and no one was available until tomorrow. So I walked over and asked him about it. He came over, …

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Response from business owner

Thank you, Joshua, for your review and acknowledgement of Walter's willingness to help. He is a great asset to the team and always willing to help wherever needed. Walt appreciated your review and the kind words. Thank you – Adam

via Google
Jim and Carol Yoder
Jim and Carol Yoder

We were in need of a new pool service and we found On Time Pool. So knowledgeable, so efficient, so professional and so friendly! Our contact person was Nicole who is absolutely amazing in getting us hooked up with service. Our first pool …

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Response from business owner

Thank you, Jim and Carol, for your review and for your business! We will acknowledge Nicole's customer service and read this aloud at our all-team meeting tomorrow. Kind thanks – Adam

via Google
Eugene Schanker
Eugene Schanker

I’ve used several different pool service companies and generally they were either unreliable or not thorough. On Time Pool provides reliable, professional and effective pool management. The best I’ve used thus far.

Response from business owner

Hi Eugene, Thank you for the kind words and five-star review. We appreciate your business, and Eliot sure appreciated your acknowledgment of his service and professionalism. Kind regards – Adam

via Google
Tina Darling
Tina Darling

Always the best service and communication! They are consistent on the same day and around the same time every week. With 5 Grandchildren, my pool being chemically balanced and safe to swim is so important, and I wouldn't trust that to …

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Response from business owner

Thank you, Tina, it is our pleasure to work with you! – Adam

via Google
Wendy Inlow
Wendy Inlow

We continue to get excellent service with On Time. Dan has been our service person the past year and is very reliable. Our pool looks perfect!

Response from business owner

Thank you, Wendy, for your review and recommendations. We will recognize Dan at our all-team meeting tomorrow; he appreciates the acknowledgment. Kind thanks – Adam

via Google
Tracy Warren
Tracy Warren

We met Walt – one of your pool technicians – while he was servicing a neighbor's pool. While we met him during a service call he was on while he was at his truck, he took the time to show an interest in our needs and our concerns about our …

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Response from business owner

Thank you, Tracy and David, for sharing your experience. We will recognize Walt and Nicole at our team meeting next week and have just shared your review with each individually. Great team members take pride in their work and thrive on feedback like this – I'm sure it will brighten their days headed into the weekend :). We appreciate your business and look forward to continuing to work with you. – Adam

via Google
Casey Willis
Casey Willis

Had my canal side pool going from looking like there could be boiling bodies in the green hissing cauldron of death to crystal clear perfectly balanced waterin less that 8 visits. Immediatly signed up for monthly contract for maintenance. I…

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Response from business owner

Thanks so much, Casey, for this great review and good laugh! If there was an award for best reviews surely this would be a finalist :). We are glad we could return it to clear in short order and have a happy new client. It was great working with you guys, and we look forward to continuing the relationship. – Adam

via Google
Julianna Forrest
Julianna Forrest

On time pool services does such a great job. They leave notes with their updates and are always so friendly. They do a fabulous job taking care of our pool, have had them for 4 years or so now. Walt is hands down our favorite representative…

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Response from business owner

Thank you, Julianna, for the kind words. I'm passing them along, and we will be sure to recognize Walt and our office team at our weekly meeting. – Adam

via Google
John L
John L

Justin did an outstanding job replacing a shaft seal. He was very friendy and informative about the work he was doing and even showed and explained how the prior seal had eventually failed. He answered my questions concerning a pool heater …

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Dwight Brown
Dwight Brown

Incredible service in today's poor service environment. I highly recommend.

Response from business owner

Thank you so much Dwight for the kind words and great review! We appreciate your business. – Adam

via Google
gregmoisan24
gregmoisan24

Excellent professional staff

Response from business owner

Thank you, Greg. We appreciate your business and the five star review! – Adam

via Google
Stephen “Dutts” Dutton
Stephen “Dutts” Dutton

They are real pros. Always timely and do great work. Our tech Walt is friendly, efficient and expert. He added some color enhancement to the water today on his own and it really looks nice. We’re big fans!

Response from business owner

Thank you, Stephen. Walt is a great guy and a great tech. He was very happy to have received your feedback. We appreciate your business! – Adam

via Google
Elaine Adair
Elaine Adair

We have used On Time Pool Service for quite a few years now and we have nothing but good things to say about them. They take care of our pool which is fairly large, has no pool cage, and our yard has several very large oak trees and a …

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Response from business owner

Thank you so much, Elaine, for the great review! Walter is multi-talented and someone we are fortunate to have on our team. We will be sure to pass along the kind words. Thank you – Adam

via Google
Elaine Hargarten
Elaine Hargarten

We have used On-Time pool service for years. They have always done a fantastic job taking care of our pool. Our technician, Walt, is very thorough and spends the time necessary to get our pool clean. He is the best technician we have had…

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Response from business owner

Hi Elaine, thank you so much for the great review and kind words. Will be sure to recognize Walt and Nicole at our team meeting tomorrow. Thank you kindly – Adam

via Google
Bob Lott
Bob Lott

Solved my issues Very promptly thank you

Elliott is our weekly pool maintenance tech and he is awesome Very thorough in cleaning our pool and was awesome solving my issues Thank you Eli I would highly recommend asking for him to …

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Response from business owner

Hi Bob, it is our pleasure. We appreciate your business and look forward to working with you! – Adam

via Google
Karen Schlossman
Karen Schlossman

On time is the BEST above the rest fast service, very knowledgeable and reliable service, most of all honest!

Response from business owner

Thank you, Karen! We appreciate the great review and your business! – Adam

via Google
Mike Schaefer
Mike Schaefer

I am very pleased with On Time pool service as their services are excellent and they do everything they say they will. The route manager actually comes out to do the initial assessment of the equipment. That information is given to the …

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Response from business owner

Hi Mike,

Thank you for the great review and your business. I am passing along the kind words to Rob, our Route Manager. We look forward to continuing to serve you. Feel free to reach out to us as we move forward, we are happy to serve.

Thank you kindly – Adam

via Google
Bradley Hogreve
Bradley Hogreve

Prompt, polite and friendly. Took time to discuss the job and how the new equipment works.

Response from business owner

Thank you for your great review and business, Bradley. I've passed your compliment to our installers, Justin and Ken. If you need more pool equipment or servicing, please let us know.

Kind thanks,

Adam

via Google
Chico K
Chico K

You seem to have quite a bit of turnover, but I guess that's the business. Every one of the service people has done a great job.

Response from business owner

Hi Chico, thank you for your feedback, we are glad to hear everyone is doing a great job! Welcome back! – Adam

via Google
Jay Miller
Jay Miller

A -one all the time. Couldn't ask for more. Jay

Response from business owner

Thank you, Jay! We appreciate your business and kind words. – Adam

via Google
David Wright
David Wright

On-Time pool service has excellent pool equipment technicians and office support personnel. Every time I’ve used their service, I’ve been pleased with their prompt, professional, and friendly service.

Response from business owner

Hi David, thank you very much for your kind words and review. We appreciate your business and look forward to helping you with your pool needs soon! – Adam

via Google
Marty Kiner
Marty Kiner

We’ve had On-Time Pool Service for over three years now. I can honestly say we’ve always been extremely impressed with the quality of their service. Our pool is always sparkling clean. If ever we have a question they are quick to respond…

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Response from business owner

Thank you, Marty, for the great review! We are happy to hear you are impressed with the service and appreciate your recommendations of our service. Kind thanks – Adam

via Google
MP C
MP C

Always professional and kind! Our pool looks fabulous always!

Response from business owner

Thank you so much for the great review and your business! We are happy to help! – Adam

via Google
Michelle Boehle
Michelle Boehle

Every interaction I've had with the lovely folks at On-Time Pool Service has been phenomenal! They are all kind, helpful, and extremely knowledgeable.

I recently bought a home with a pool system I did not understand at all and it wasn't …

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Response from business owner

Hi Michelle,

Thank you for your fantastic review! We are sharing it with the team; I’m sure it will make everyone smile. We appreciate your trust in On-Time Pool Service and are happy to have provided a solution to your pool problems.

If you have any future questions or needs, don't hesitate to reach out – we're here to help!

Thank you kindly,

Adam Courter

Owner

via Google
Tom B
Tom B

Very good customer service, and we love Dan our tech. Integrity and quality with On Time.

Response from business owner

Hi Tom, we appreciate the kind words and are glad you are happy with the service. We will share your comments and recognize Frank at our weekly meeting. Frank becomes energized and even more motivated from feedback like this. Thank you kindly – Adam

via Google
Kristy Diamond
Kristy Diamond

My husband and I could not be happier with On-Time Pool Service. We have been enjoying their quality of service for 3 years. Thank you.

Response from business owner

Thank you so much for the kind words and recommendation! We appreciate working with you. – Adam

via Google
Amy Pletcher Buck
Amy Pletcher Buck

Always on time and quick to respond with questions. Pool boys are knowledgeable and polite.

Response from business owner

Thank you, Amy, for the great review and kind words! – Adam

via Google
Melisa
Melisa

I have used On Time Pool service for three years. The office staff is top notch. The pool service is great. I would only recommend them in Sarasota.

Response from business owner

Hi Melisa, thank you so much for the great review. We will recognize the office team by reading your kind words at our all team meeting tomorrow. Kind thanks – Adam

via Google
Gary Thomas
Gary Thomas

Saul does a great job caring for our pool.

Response from business owner

Hi Gary, thank you for the kind words and review. We will recognize Saul at our team meeting tomorrow for his service on your pool. Kind thanks – Adam

via Google
chris cool
chris cool

Excellent communication and professional service. They do what they say. A+++ Customer service.

Response from business owner

Thank you, Chris, for the great review! We appreciate your business. – Adam

via Google
Cheri Rose
Cheri Rose

Outstanding, knowledgeable & professional…Can’t say enough good things about my experience with On Time Pool Service!

Response from business owner

Hi Cheri, thank you so much for the kind words and great review! – Adam

via Google
Kevin Beer
Kevin Beer

This company does a great job, just recommended them to another friend. My pool technician Richie was there when they said he would come and Nicole in the office is quick to respond if you need help with anything.

Response from business owner

Thank you, Kevin, for the kind words and referrals! We read your review and recognized Ritchie and Nicole at our all-team meeting this morning. They greatly appreciated your kind words and acknowledgment. – Adam

via Google
Alexis Mihajlovic
Alexis Mihajlovic

Justin came on time, with a ready to tackle anything attitude. He is extremely knowledgeable with our pentair system and very professional. He was able to answer a variety questions. You will not regret hiring this company for pool related …

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Response from business owner

Thank you so much, Alexis, for the kind words. Justin is a great asset for On-Time and our clients. Please feel free to reach out anytime. We appreciate your business. Kind thanks – Adam

via Google
Jacob Roberie
Jacob Roberie

We have been using On-Time Pool Service to service our open pool here in Sarasota for almost 3 years now. They are timely, communicative, and Nicole in their front office is great. Any issue we have had following a service or in between …

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Response from business owner

Thank you, Jacob, for the kind words! We will be recognize Nicole for her great service at our next team meeting. Kind thanks – Adam

via Google
Patty Wachter
Patty Wachter

We tried many pool services when we first got our home with a pool. Not good experiences. Then we found On Time Pool Service. The office staff is great and Ted who services my pool is just the best!

Response from business owner

Hi Patty, thank you so much for the great review and kind words! We will be sure to recognize Ted and our office team for their great work. Kind thanks – Adam

via Google
Richard Stracuzzi
Richard Stracuzzi

Jason came right on time and diagnosed the lack of circulation and flow in my pool. After 2 minutes he figured that there might be a blockage. He opened a valve covering and found a rubber piece completely blocking the pipe. After removing…

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Response from business owner

Hello, thank you for the great review and feedback – will be sure to pass the word along to Justin and Jason. Just let us know whenever we may be of service. Thank you kindly – Adam

via Google
Samantha
Samantha

Kyle is always on time, and does a fantastic job cleaning the pool! Highly recommend this service!

Response from business owner

Hi Samantha, thank you for the great review and recognition of Kyle's work! We will be sure to pass your kind words along and recognize Kyle at our all team meeting. We appreciate your business. – Adam

via Google
Su Bird
Su Bird

On Time Pool is a step above the other companies we’ve worked with in Sarasota. Why? First and most importantly, they’re responsive. They respond quickly to phone calls or emails. Second? Their communication skills are right on target. If …

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Response from business owner

Hi Su, thank you so much for your kind words! We are thrilled that our team's responsiveness, communication skills, and customer service approach stood out to you. We take pride in providing timely and friendly assistance, and it's great to know that our team's efforts are paying off. I will share this at our all-staff meeting next week and recognize the stars you mentioned in your review. We appreciate your business and look forward to continuing to work with you. – Adam

via Google
Jacquie Hernandez
Jacquie Hernandez

Please be very cautious and careful when choosing where to invest or trade your hard earned money .After they convince you into investing your capital into their company, they will deny your access to withdraw your profits. I was a victim …

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Slava B
Slava B

I use on time pool services for both of my houses in Sarasota! Cld not be happier! If they don’t have a particular type of expert in house they always find the best to help! Def highly recommend!

Response from business owner

Thank you so much, Slava! We appreciate your business and are happy to work with you! Kind thanks – Adam

via Google
lynda schuepp
lynda schuepp

Consistent full time employees who know what they’re doing. They come at a consistent time and day of week and report what they’ve done that week. We went thru several companies before finding them. They are a little bit more expensive …

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Response from business owner

Thank you for the great review, Lynda. We are happy that you see the value in our service and hope to have a great working relationship for years to come. We appreciate your business. Kind thanks – Adam

via Google
Wendy
Wendy

Blessed to have had Frank assigned to us when On-Time agreed to service our pool in in our newly established neighborhood. Nicole in the office reworked routes to add us! Every positive thing I had read about their service is true. Our …

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Response from business owner

Frank is a great asset to the company and will very much appreciate being recognized for your kind acknowledgment, as will Josh and Nicole. We appreciate your business and referrals; we are so glad you are happy! Thank you kindly – Adam

via Google
Jeff Schlossman
Jeff Schlossman

He walked thru our pool looking for issues and found them. And explained them and did a good job getting us up and running again.

Response from business owner

Thank you, Jeff, for your business and the great review. We are happy to work with you. Just let us know whenever we may be of further assistance. Kind thanks – Adam

via Google
Julia Caruso
Julia Caruso

Very professional and helpful with consulting on a pool heater repair.

Response from business owner

Thank you, Julia. We appreciate the opportunity to work with you and are glad it was a good experience. Kind regards – Adam

via Google
Ryan “srq” C
Ryan “srq” C

This company does a great job, just recommended them to another friend. Always there when they say and quick to respond of you need help with anything.

Response from business owner

Thank you, Ryan! We really appreciate your recommendations, and of course your business. We are happy to be of service. Kind thanks – Adam

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IVAN A RIVERA
IVAN A RIVERA

I recently inherited a pool that looked more like a pond & came across ON-TIME POOL SERVICE, INC., & they lived up to their reviews. They did an amazing job & in the end I honestly didn't feel like I was robbed. You might very well find a …

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Response from business owner

Wow! Thank you so much, Ivan, for the great review and shoutout to Nicole. Nicole does a great job and will appreciate the recognition. Glad we were able to quickly get your pool in better order and we appreciate your business. Thank you kindly – Adam

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Pamela De Ridder
Pamela De Ridder

This company rocks! We moved into our first Florida home and had never owned a pool before. The On-Time team has educated us on all the joys and responsibilities of pool maintenance. A new heater and pool system were recommended and …

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Response from business owner

Thank you so much, Pam! I will pass along the kind words to Saul and Jason, they do appreciate the recognition. Now if it can just warm up a bit so you can enjoy your pool more :). Kind thanks – Adam

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James Schwabach
James Schwabach

Show up on time (as name suggests 😏), and always go above and beyond making sure everything is working properly.

Response from business owner

Hi James, thank you! We appreciate your business and the opportunity to work with you. Kind thanks – Adam

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jmca d
jmca d

They offer the complete service plus they have people to come and repair /fix the pool equipment as well.

Response from business owner

Hi John, thank you for the nice review! It is our pleasure to work with you. Kind thanks – Adam

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M.E. Chapin
M.E. Chapin

The office staff kept me well-informed about the timing of the appointment and the service technician was prompt,polite, professional and knowledgeable.

Response from business owner

We are glad you are happy! Thank you for the review and for your business. Please reach out to us whenever we may be of service. Kind thanks – Adam

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Marc Erwin
Marc Erwin

We are just starting our pool heater/pool plumbing redo but so far, everyone is very professional.

Response from business owner

Thank you, Marc. We are happy you are satisfied with the work done so far. We appreciate your help, and patience, as we navigate the permitting process. Just let us know if we can do anything to provide further assistance. Thank you kindly – Adam

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Debbie Panos
Debbie Panos

Frank was extremely professional and friendly. I truly appreciated his service

Response from business owner

We appreciate your feedback, Debbie. I will be sure to recognize Frank for his professional and friendly service at our weekly team meeting. Thank you kindly – Adam

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kirk walker
kirk walker

Very knowledgeable and professional service

Response from business owner

Thank you, Kirk. Pleasure meeting you both and we look forward to working with you! – Adam

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Graydon Bell
Graydon Bell

Routine pool maintenance and occasional repairs are consistently well done for a reasonable cost.

Response from business owner

Thank you, Graydon! We appreciate your business and enjoy working with you. Kind regards – Adam

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Alexis Peltier
Alexis Peltier

LOVE this pool company! We highly recommend them!!

Response from business owner

Hi Alexis, thank you so much for the great review! We appreciate your business and enjoy working with you. Kind thanks – Adam

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C. William Genest
C. William Genest

Went through 4 pool guys all of whom were doing classic “ splash and dash” half-baked jobs before finding these guys. They are significantly more expensive but IMO worth it because they’re super conscientious, responsive and thorough and …

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Response from business owner

We are happy that your pool is looking great and you are happy with the service. We agree, Ted is a great guy and a valuable asset to our company. Kind thanks – Adam

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David Mercier
David Mercier

Very professional and great to work with when my pool pump needed a repair. Would recommend them to anyone

Response from business owner

Hi David, thank you very much for the great review and for your business. Glad it was a simple repair and Justin was able to get you back up and running for minimal cost, I will pass your feedback along to Justin and the team. Let us know when we may be of service in the future. Kind thanks – Adam

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Scott Pick
Scott Pick

Dependable and always answers calls

Response from business owner

Thank you, Scott, for your review and feedback! We are fortunate to have a great team that cares for our clients. Kind thanks – Adam

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Lydia Heck
Lydia Heck

We wanted to thank Ted and everyone at On-Time. The email that we received pre-Ian was very helpful. As first time pool owners we haven’t had any experience with hurricane related pool prep.

We had evacuated prior to Ian but received a …

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Response from business owner

Thank you, Lydia, for your kind words and review. Our team has worked hard to get our pools back to normal as quickly as possible. After a long couple of weeks we very much appreciate your kind words! We will be sure to recognize Ted and the team at our next meeting. We hope that your hurricane damage is not too bad. Kind thanks – Adam

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richard haber
richard haber

As name says, On Time every week and when needed for something extra. Same man comes weekly for over two years, knows us and always leaves a note re what he did if were not home.

Response from business owner

Thank you, Richard. We appreciate your business and trust. Kind thanks – Adam

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 On-Time Pool Service

4047 Bee Ridge Road. Suite A, Sarasota, FL. 34233

email: info@ontimepoolservice.com

941-224-0404