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On-Time Pool Service

Reviews from Sarasota pool owners

Read verified customer feedback about weekly pool service, equipment repair, renovation work and the people behind On-Time Pool Service.

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Customer feedback

Verified reviews, all in one place

Whether you are looking for dependable weekly care, a repair you can understand or a pool renovation you can be proud of, these reviews offer a direct view of the On-Time experience.

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.9579 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent579 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.9534 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent534 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5.0.74.726 reviews
4.7Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5.0.7
Excellent26 reviews
GoodYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5.0.44.416 reviews
4.4Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5.0.4
Good16 reviews
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.03 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent3 reviews
Posted on Google Google
bob bray profile picture
bob bray
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Salt cell lost communication to controller and the tech found it wasn't wired correctly by another company who installed our new controller a few months ago. Our On-Time tech also made some suggestions that we'll have them do later. Great experience when you hire a pool service that actually knows what they're doing! On-Time is our new pool service provider. Shout out to our tech Justin!!! Very happy I found you guys!
Posted on Google Google
Team Guidry profile picture
Team Guidry
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Shout out to Ken with On-Time Pool Service. Ken did a great job updating our filter system. Thanks to Jason and the team to make this work.Had a great, quick, efficient service completed today. Thanks again Ken and On-Time Pool!!
Posted on Google Google
Chris Fatzie profile picture
Chris Fatzie
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steven d does an exceptional job on my pool. He is very pleasant to talk to and very thorough.
Posted on Google Google
Josh Harrigan profile picture
Josh Harrigan
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My service technician was very helpful and knowledgeable about my pool system
Posted on Google Google
max ball profile picture
max ball
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
On-Time Pool Service is excellent. They replaced my pool pump motor quickly and for a reasonable price. I highly recommend them for professional quality repairs and service.
Posted on Google Google
Charles Demos profile picture
Charles Demos
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steven D. does a great job. Our pool has never looked better!
Posted on Google Google
Martha Schneider profile picture
Martha Schneider
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can highly recommend On-Time Pool Service. Their rates are fair. They did an excellent job acid washing our pool and tending to the pool operating equipment and maintenance. The weekly pool sevice (in our case, his name is Chanse) is meticulous and takes his obligations seriously. Overall, I found the quality of the work provided by On-Time Pool Service is excellent. The customer service they provide is first-rate..
Posted on Google Google
Deborah Hamm profile picture
Deborah Hamm
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
On Time is at our house every week. The technicians make the pool look as best as it can look.
Posted on Trustindex Trustindex
Michael Nee profile picture
Michael Nee
22 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Amazing Our pool was stained a lot. I read about their non draining acid wash. Holy crap did it make my pool look new again. Couldn’t be more happy with the results. Like a new pool. And $700 was a steal compared to 5K plus to resurface. 11/10
Posted on Google Google
Ed Achtel profile picture
Ed Achtel
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steven D is fantastic. Out of all the service people that have serviced my pool over the years the pool has never been this attended to. Steven does an outstanding job and clearly cares about his work. He is definitely a keeper. Thanks for sending him to us.
Posted on Google Google
Marilyn Kline profile picture
Marilyn Kline
28 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
On-Time was very responsive and able to quickly provide the service we needed for the price quoted. The technician was extremely knowledgeable and meticulous about every step of the installation. We highly recommend this company!
Posted on Facebook Facebook
Barbara Stafford profile picture
Barbara Stafford
48 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
The office staff at On Time Pool Company always is so pleasant. It is nice to do business with a company which puts their customers first. It starts as soon as you call the office and that welcoming voice greets you.
Posted on Trustindex Trustindex
Bob Travers profile picture
Bob Travers
113 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Highly recommend Prompt service. Took time to explain everything in detail. Ken was a nice guy. Would highly recommend this company.
Posted on Facebook Facebook
Nick Doyle profile picture
Nick Doyle
124 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
very happy with this company after dealing with several not so great companies to fix the spa heater and remote. highly recommended !
Posted on Yelp Yelp
Tim Z. profile picture
Tim Z.
362 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
excellent service , never have to worry if they are coming- dependable and diligent- a great company to work with and your pool will be sparkling clean!
Posted on Trustindex Trustindex
SRQ “Carnell” Carnell profile picture
SRQ “Carnell” Carnell
443 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Pool Pump Replacement We experieon-Time Service for Pool Pump service for our pool pump replacement. Jason .was exceptionally courteous and prompt, expertly recommending a top-of-the-line variable speed Pentair pump. On Monday morning, Justin skillfully navigated through intermittent rain showers and the distant rumble of thunder, ensuring that the job was completed efficiently. His dedication and professionalism truly made a difference.
Posted on Yelp Yelp
Ken A. profile picture
Ken A.
450 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our pool pump stopped working just before the holiday weekend and Jason from On Time pool service made an appt for the following Monday to assess and repair. Received a text confirming that tech was on his way. Justin was able to get it going, reset schedule and answered all of my questions including recommending a Pentair pump when it is time to replace. my wife wanted the plastic cover on the pool light replaced and Justin went to the warehouse to get the exact replace,ent part needed and installed. The entire experience was top notch and I have not received such wonderful customer service in quite a while. Professional, kind and knowledgeable care from phone call to ensuring that we were completely satisfied. Our sincere thanks and appreciation especially to Justin. Will always utilize your services and insist on Justin!
Posted on Yelp Yelp
Andrew T. profile picture
Andrew T.
512 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
excellent service and cost effective. great job of diagnosing and repairing a pool equipment problem what more could you want?
Posted on Yelp Yelp
Donna W. profile picture
Donna W.
545 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We have used several pool services in the past and On-Time has been the most professional pool service! Amazing services and communication!
Posted on Yelp Yelp
Andrew T. profile picture
Andrew T.
656 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
On-Time Pool Service took over my pool service and has been fantastic. They have repaired and are installing new equipment. They have very knowledgeable technicians and are very customer oriented. I would highly recommend them.
Posted on Yelp Yelp
Michelle C. profile picture
Michelle C.
1031 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We hired On Time Pool service based on a neighbors recommendation 2 years ago and we have NEVER been disappointed. The technicians are very knowledgeable, detailed and professional. Eliot is our pool tech and he is awesome. He always does a great job with our pool and he always goes the extra mile. Highly recommend ON TIME POOL SERVICE for lol your pool needs.
Posted on Yelp Yelp
Jacob R. profile picture
Jacob R.
1202 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We have been using On-Time Pool Service to service our open pool here in Sarasota for almost 3 years now. They are timely, communicative, and Nicole in their front office is great. Any issue we have had following a service or in between services are communicated and responded to by Nicole and corrective action is promptly scheduled and executed. I would 100% recommend their pool cleaning service for any pool owners who need one.
Posted on Facebook Facebook
Jacquie Hernandez profile picture
Jacquie Hernandez
1253 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
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Posted on Yelp Yelp
Melinda S. profile picture
Melinda S.
1254 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We have used On Time Pool service fir many years. They are always helpful with keeping our 20+ year pool looking great. They have provided excellent service w new pumps or equipment repair. Isaiah is our new maintenance guy . He is so thorough and polite , and a great asset to the business. We recommend this Sarasota business.
Posted on Yelp Yelp
Genia C. profile picture
Genia C.
1343 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
On-Time Pool Service is great! They have professional and friendly staff, are on time and always try to figure out any challenge thrown at them. I highly recommend this business!
Posted on Yelp Yelp
Joe C. profile picture
Joe C.
1551 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We have several properties in the Sarasota area and use On-Time for all our pool service needs. Reliable, knowledgable, and reasonably priced.
Posted on Facebook Facebook
Rosemary Chomicki profile picture
Rosemary Chomicki
1608 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
We have been customers for about five years. Great people, knowledgeable, thorough, and very courteous! Always on time. Ted Garcia, our pool technician is the best!
Posted on Facebook Facebook
Karen Stokey profile picture
Karen Stokey
1642 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Always on time, thorough and knowledgeable. Used for over ten years. Would recommend.
Posted on Facebook Facebook
Kristy Diamond profile picture
Kristy Diamond
1762 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
My husband and I are not quite Florida resident full timers yet. We lean on Ontime Pool Service on a regular basis. We are very great full for the level of service they always provide. We highly recommend them to our friends. Thank you Ontime Pool Service.
Posted on Facebook Facebook
Cyndi Doragh profile picture
Cyndi Doragh
1776 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Awesome people, exhibiting honesty, integrity and professionalism; you can count on them!
Posted on Facebook Facebook
Gary Gitomer profile picture
Gary Gitomer
1912 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Even tho' I was not a prior or current customer, they came out and did an equipment repair the same day I called! I won't hesitate either to use them again or recommend them in the future.
Posted on Facebook Facebook
Lance West profile picture
Lance West
2038 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
On time they're professional to a great job keeping the clean the pool clean and sparkling and chemistry seems to be balanced good filter is cleaned well great job very efficient effective staff,
Posted on Facebook Facebook
Carl DelloStritto profile picture
Carl DelloStritto
2481 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
They are very customer oriented. They are punctual and our service man Kanobe is very friendly and respectful.
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